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Customs information

When ordering goods from exofab™ for delivery overseas, you may be subject to import duties and taxes. Good news though - these are levied once the package reaches your country. Any additional charges for customs clearance however must be borne by you.

We’re sorry, but we have no control over these and cannot predict what they may be. Customs policies vary widely from country to country, so try giving your local customs office a call for further information.

Also, please note that when ordering from exofab™, you are considered the importer of record (owner/purchaser of goods) and therefore must comply with all laws and regulations of the country in which you are receiving the goods.

Your privacy is important to us and we know that you care about how information about your order is used and shared.
We would like our international customers and customers dispatching products internationally, to be aware that

cross-border deliveries are subject to opening and inspection by customs authorities. Also, we may communicate information such as order, delivery and product details to our international carriers and such information may be communicated by the carriers to customs authorities.

This is to facilitate customs clearance and comply with local laws. If your order is a gift for a lucky someone, the package is marked "Gift". As with all companies, customs authorities require us to state the cost of the gift item directly on the customs form.